I build the governance infrastructure, PMO frameworks, and accountability structures that make large-scale transformation deliverable — and keep boards in genuine control throughout. Thirty-five years of delivery leadership across FTSE 100, Fortune 500, and critical national infrastructure.
FCMI · CITP · MBA, Hult International Business School
Fellow, Chartered Management Institute · BCS Member since 2018
Most organisations can articulate an AI or digital transformation strategy. Very few have the delivery infrastructure to execute it. The gap between boardroom ambition and operational reality is not a technology problem — it's a governance problem. I close that gap.
Building the programme management infrastructure — frameworks, cadences, tooling, and accountability structures — that hold complex transformation together at scale.
Identifying, assembling, and directing the right teams. Bridging the gap between strategy and execution without getting lost in the detail — the right people, doing the right things, accountable to the right outcomes.
Designing reporting and escalation structures that give boards genuine insight — not theatre. Decision-quality information at the right frequency, in language that drives action.
Each engagement is shaped around what the organisation actually needs. Delivery-first, politically neutral, accountable for outcomes. No methodology theatre.
The foundation of every successful transformation. I design and establish the programme management infrastructure that makes complex, multi-workstream initiatives governable — particularly critical for AI programmes, where governance is routinely absent and failure rates reflect it.
Helping boards understand, oversee, and govern AI at enterprise scale. AI governance frameworks, responsible deployment oversight, board-level AI literacy, and NED advisory roles. For organisations that have approved AI investment and need confidence in accountability structures.
Retained · Board-levelOperating model redesign for the AI era — from diagnostic through to delivery oversight. For organisations 18–36 months into AI adoption that have stalled or are scaling unevenly. Focus on closing the gap between pilot success and enterprise deployment.
Project-based · 3–9 monthsRapid-response programme leadership for cyber incidents, operational failures, and transformation crises. Immediate workstream stabilisation, board reporting under pressure, and structured recovery governance — drawn from direct experience protecting national infrastructure under time-critical conditions.
On-call · Rapid ResponseSenior AI and digital leadership on a retained basis — for PE-backed businesses and scale-ups that need C-suite-level AI and delivery governance without a full-time hire. Board-ready from day one.
Retained · Min. 6 Months"Joanne did an impressive job structuring the difficult process of business recovery after a major IT incident. She put every effort into getting our system recovered, identifying instantly the gaps between the skills available and those required for such a big task." — Juan Antonio Martinez Leon, G's Fresh
Programme governance and delivery leadership across one of the most complex enterprise transformations ever undertaken in European industry — accountability at board level, multi-national workstreams, and delivery rigour across a programme of exceptional scale and complexity.
Appointed to lead recovery governance following a major cybersecurity incident at one of the UK's largest fresh produce suppliers. Structured parallel workstreams under pressure, closed capability gaps rapidly, and delivered recovery within operationally critical windows — with national supply chain continuity at stake.
Led strategy, delivery governance, and growth for one of the largest financial services transformation practices in the UK and Ireland — working across operating model redesign, digital modernisation, and major programme governance at FTSE-level clients.
Actively building and operating a luxury e-commerce platform across 25+ international markets on an AI-native architecture — designing governance models for brand safety, regulatory compliance, and AI accountability in a live production environment.
I'm particularly interested in speaking with organisations that have approved AI or digital transformation programmes and need the governance infrastructure to deliver them — and boards who want genuine visibility rather than reassurance.
Based between London and Portugal.
Available for board advisory, programme engagements, and executive coaching.